FAQ
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FAQ

  • Q What’s your capacity?

    A Our production capacity is 10,000 sets wooden doors one month, 20,000 sets of PVC doors one month and 30,000 sets of steel doors one month.
  • Q Where is your factory located? How can I visit there?

    A We are located in Anji City Zhejiang province China near Hangzhou City and Shanghai City about 1.5 hour’s driving from Hangzhou. All our clients from home and abroad are warmly welcome to  visit us.
  • Q Can we mix the 20ft container?

    A Yes, if the items are meet our min order qty.
  • Q What are the terms of payment in your formal trade?

    A Usually, T/T 50% deposit to start production, the balance paid before shipping.
  • Q What is your delivery date?

    A It depends. Normally, 25-40 days after received the deposit and confirmed all the details.
  • Q How can you guarantee your sales’ quality?

    A To control quality, we have four testing procedures: initial inspection, sampling inspection, re-inspection and final inspection.
  • Q Which kind of test reports do your products have?

    A Our products successfully pass CE, ISO9001, ISO14001, SONCAP, CIQ, SASO. ETC..
  • Q Are you doors' manufacturer?

    A  Yes, we are, we can provide excellent goods at competitive price.
  • Q How is your after-service?

    A Except for the man-made sabotage,we can offer new one in 1 year.And we can offer any technical support for operation problem in 2 years.
  • Q What's is the lead time?

    A If the order quantity is less than 10 pieces,order could be ready 3-5 working days once payment done.
    If the order quantity is more than 200 pieces,order could be ready 10-20 working days once payment done.
  • Q What is the warranty?

    A We offer warranty for 5 years , any other technical problem we will help to solve. 
  • Q Is it can be customized?

    A Yes,if the total quantity >200 pieces,we could meet your very single request.
  • Q What is the MOQ?

    A Just 1 piece. No matter you are individual purchaser or purchasing agent, you can place a trial order to test the products quality and the sales in your markets.
Still have any problem? Come on! Don’t hesitate to contact us!!!

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